SUPREME FLOWERS. HIGHEST QUALITY.

PRIVACY POLICY

Supreme Flora (Pvt) Ltd Privacy Policy

This privacy policy describes how your personnel information is collected, used, and shared when you visit or make a purchase from https://supremeflora.lk ( the site )

You can be assured that we will use your personal information only to support your continuing relationship with Supreme Flora.

No information submitted by you will be shared, sold, transferred , given to any other company whatsoever,  reused in lists, or be used for any other purpose without your consent than to complete the transaction.

You should read this notice with the terms & conditions of use for the Supreme Flora Web site and any separate terms & conditions issued with your specified product/service contract.

For what we collect your information?

  • For more effective respond to your customer service requests.
  • For improving our website offerings based on the information and feedback we receive from you.
  • For better respond to your needs.

How we collect your Personal Information?

When you visit the site , we automatically collect certain information about your device , including information about your web browser, IP address , time zone and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what web sites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as Device information.

We collect and use your personal information with your consent and we may collect your name and billing address, shipping address, gender, phone and fax numbers, email address, and credit / debit card information and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you. We refer this information as order information.

When we talk about personal information in this privacy policy we are talking both about device information and order information.

How will we use your information?

We may use your order information for processing your orders, delivering any services, products or information requested by you; responding to complaints, communicate with you , screen our orders for potential risk or fraud, when in line with the preferences you have shared with us, administering debt recoveries; verifying your identity when required. We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message , Email, Fax, Pager, WAP and the world wide web. We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from selected third parties without passing control of your personal information to the third party.

We use the device information that we collect to help us screen for potential risk and fraud ( in particular , your IP address ) , and more generally to improve and optimize our site ( for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns)

When will we disclose your information to others?

We may disclose information about you, to (i) companies for the purposes and subject to the terms of this Privacy Policy Statement; and (ii) in the event that we undergo re-organization or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organized entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.

Please note that Supreme Flora does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you.

We may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena , search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

We may use cookies ( cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information ) to record details such as a user identity and general registration details on your PC. This helps us recognize you on subsequent visits so that you don't have to re-enter your registration details each time you visit us. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.

Access to your Information- Information Security

Supreme Flora is frequently reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and / or destruction. We use industry standard secure sockets layer (SSL) technology, Please be aware that communications over the Internet, such as emails/web mails, are not secure unless they have been encrypted. Your communications may be routed through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Therefore, Supreme Flora cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes

We may update this privacy policy from time to time in order to reflect. for example, changes to our practices or for other operational , legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint , please contact us by e mail at info@supermeflora.lk